Privacy Policy

Introduction

GetTiket (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, and protect your personal information when you use the GetTiket ticketing platform (“Service”). By using the Service, you consent to the practices described in this Privacy Policy.

Information We Collect

  1. Personal Information: We collect personal information that you voluntarily provide to us when you create an account or purchase tickets through the Service. This may include your name, email address, phone number, and payment information.
  2. Event Information: We collect information about the events you create or purchase tickets for through the Service, including event details, ticket quantities, and pricing.
  3. Usage Data: We collect data on how you interact with the Service, including your IP address, browser type, operating system, and pages visited. This information is used to improve the Service and provide a better user experience.

Use of Information

  1. Personalization: We may use your personal information to personalize your experience, provide relevant event recommendations, and communicate with you about events, updates, and promotional offers.
  2. Ticket Sales: We use the information you provide to facilitate ticket purchases, process payments, and deliver tickets to you.
  3. Service Improvement: We analyze usage data to improve our Service, enhance security measures, and optimize performance.
  4. Legal Compliance: We may disclose personal information if required by law, legal process, or government request.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely delete or anonymize it.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

We may use third-party service providers to assist in operating the Service and perform related services. These third parties may have access to your personal information but are obligated to protect it in a manner consistent with this Privacy Policy.

Children's Privacy

The Service is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 years of age. If we learn that we have collected personal information from a child under 13, we will promptly delete it.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can do so by accessing your account settings or contacting us directly. We will respond to your request within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means. Your continued use of the Service after the changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@gettiket.com or through the contact information provided on our website.

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